How to Manage & Filter Mentions

 

  1. Track All Mentions
  2. Manage Filters & Create Segments

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1. Track All Mentions

 

After you set up your project, BrandMentions will show you some of the mentions it collected.

BrandMentions dashboard

 

On Dashboard you can see historical data about your mentions. Depending on the package you have chosen, you can have access for up to two months, one or five years of mention historical data.

 

Historical data in Dashboard

 

See all mentions or look a the web mentions or social mentions. Click on the mention from the list below the graph for more details. Look at the print screen below to see what type of available data has each mention.

mention about yves-rocher

 

  1. Type of mention: web, in our case. For those that come from social, you’ll see the icon for each platform (Facebook, Twitter, Youtube, Pinterest, Reddit etc.)
  2. Add a bookmark tag to mentions that are important to you and want to review them separately afterward.
  3. Performance score: BrandMention’s score shows how important a mention is. It is calculated based on the total number of shares and the page’s domain influence.
  4. Number of total shares.
  5. Domain Influence.
  6. Add a specific tag to mentions that a part of a third-party campaign, or advertising, or anything else that you desire.
  7. Sentiment Analysis: which helps you sorts out negative mentions from the positive ones. Hover to see the tone of a particular mention: Unknown, Neutral, Negative, Positive
  8. Options for:
    • Mark as important.
    • Mark as not linked: the mention you are following doesn’t have a link attached to it. An example is represented in the print screen below.

Mark as Unliked

  • Mark as spam: weird, not related mentions.
  • Delete: from here you can remove all the mentions that are not relevant or you don’t want to track them anymore. Make sure you delete them from Trash also.

 

Mentions that are tagged, bookmarked or unlinked will appear in different categories that can be very easy to access from the left menu.

Different categories for mentions

 

Other things you could do here in the Dashboard is:

  • Sort by the publish date, Performance Score.
  • Download all mentions.
  • New setup steps: run your first quick research, install tracking pixel (which will talk more about in the Project Settings).

Sorting mentions

If you have a lot of historical data and want to see a specific period, select it from the right drop down menu:

 

Select period for tracking mentions

 

You can apply multiple actions to your mentions if you decide to do that in bulk.

Apply tags

 

 

2. Manage Filters & Create Segments

 

There are lots of other ways to review your mentions by creating filters and generating segments.

Filters and segments

 

There are lots of filters available. In case you want to check mentions:

  • related to text, use the next filters

Filters related to text

 

  • related to social activity

Filters related to social

 

  • related to domain metrics

Filters related to domain metrics

After you apply the filters, don’t forget to click on the button Save segment. Doing so, you’ll get access to mentions related to a specific segment.

 

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