Crisis Management Team
Crisis management team is a group of people in charge of any managing events and situations influenced by several factors that could lead to potential risks and damaging impacts.
A crisis management team (CMT) can resolve issues and take appropriate actions in critical situations that can impact and affect the business in a long or short time. It should evaluate future and existing risks and impacts a business can experience and take action immediately to avoid damages.
There are lots of crises a company can experience and the team can build crisis theories and create an internal plan for all the departments.
Crisis Management Team Responsibilities
Depending on the site of the business and the activity, the crisis management team can be smaller or bigger. There might be companies than don't have a specific team for this and the responsibilities fall into the job of the CEO or it is divided into the number of the departments and so on.
In general, a crisis management team has the next responsibilities in case of a crisis or to avoid one:
- safety and well-being of employees
- keep employees informed
- support affected employees during and after the event
- timely resumption of business operations
- manage the organization’s financial stability
- evaluate business process issues and regulatory compliance and perform reporting
- restore information systems together with the IT department
- analyze the situation in relation to legal matters
- look for strategies under the relevant laws or regulatory controls
- evaluate how retail stores, distribution centers, or manufacturing facilities were impacted
- understand the impact of the crisis (and any steps taken to deal with it) on the various projects
- collaborate with a specialized agency for on risk, security, and compliance measures
- conduct a Damage Assessment and identifying affected infrastructure
- ensure consistency in communications within the whole company and stakeholders.
Relevance to Crisis Management
The crisis management team has the power and ability to manage and lead people, communicate important information to all departments, and analyze the problem or the event and potential damages.