Skills Needed to Be a Manager
There are several skills you need to have to be a manager, such as Interpersonal skills, Communication skills, Organization and delegation, Planning and strategic skills or Problem-solving and decision making.
Contents
Interpersonal skills
- Respecting and communicating with colleagues
- Know your team on a business level but also a personal level
- Get to know them by going to team buildings, training, and different activities
- You'll need to know how to organize an event, take part in it, be friendly but also keep professional boundaries
Communication and motivation
- Verbal, written and listening skills
- Mediate the communication between frontline staff and seniors management
- Communication with coworkers from different levels, the language may vary, and you must be well informed about the terms.
- Talking via email, phone, social media with other managers or representatives, meetings one to one with others.
- Establishing a trustful relationship with employees
- Make yourself available for communication as much as possible
- By having a more open and positive attitude, you'll be able to create a healthier work environment
Organization and delegation
- Excellent organizational skills
- Manage workload
- Attend meetings and training
- Analyze and identify the capabilities of your team to assign them to work that they can do correctly (delegation)
Planning and strategic skills
- Think about the bigger picture while still focusing on the tasks for a specific day
- Future planning for campaigns, strategies, etc
- Review systems and policies
- Encourage innovation and change to motivate your team to be more focused and productive.
Problem-solving and decision making
- Spot and solve problems
- You'll need outstanding attention to detail
- Ability to remain calm
- Think clear when the issues appear don't let yourself be influenced by others in a negative way
- Creative thinking will help come up with a solution faster
- Be ready to make a snap decision about the team or strategies
- Ability to weigh the pros and cons in a situation
Commercial awareness
- Be aware of the organization's mission and aims
- Understanding of the job sector where is the company
- Know that issues that might affect the business
- Quick identification of the competitors