Skills Needed to Be a Manager

There are several skills you need to have to be a manager, such as: Interpersonal skills, Communication skills, Organization and delegation, Planning and strategic skills or Problem-solving and decision making.


Interpersonal skills

  • Respecting and communicating with colleagues
  • Know your team on a business level but also a personal level
  • Get to know them by going to team buildings, training, and different activities
  • You'll need to know how to organize an event, take part in it, be friendly but also keep professional boundaries

Communication and motivation

  • Verlab, written and listening skills
  • Mediate the communication between frontline staff and seniors management
  • Communication with coworkers from different levels, the language may vary, and you must be well informed about the terms.
  • Talking via email, phone, social media with other managers or representatives, meetings one to one with others.
  • Establishing a trustful relationship with employees
  • Make yourself available for communication as much as possible
  • By having a more open and positive attitude, you'll be able to create a healthier work environment

Organization and delegation

  • Excellent organizational skills
  • Manage workload
  • Attend meetings and training
  • Analyze and identify the capabilities of your team to assign them to work that they can do correctly (delegation)

Planning and strategic skills

  • Think about the bigger picture while still focusing on the tasks for a specific day
  • Future planning for campaigns, strategies, etc
  • Review systems and policies
  • Encourage innovation and change to motivate your team to be more focused and productive.

Problem-solving and decision making

  • Spot and solve problems
  • You'll need outstanding attention to detail
  • Ability to remain calm
  • Think clear when the issues appear don't let yourself influenced by others in a negative way
  • Creative thinking will help come up with a solution faster
  • Be ready to make a snap decision about the team or strategies
  • Ability to weight the pros and cons in a situation

Commercial awareness

  • Be aware of the organization's mission and aims
  • Understanding of the job sector where is the company
  • Know that issues that might affect the business
  • Quick identification of the competitors