How does the 7-day free trial work?
Within the 7-day free trial, you can take the app for a test and see its main features. In addition, we'll invite you to book a demo during this period so you can better understand how the app works and how it can best respond to your needs. We also have a live chat & help center to assist you with the setup or any questions you might have along the way.
What is the difference between keywords, mentions, and projects?
A keyword can be any word or group of words, hashtag, or expression you want to track. It can be a single word like "Dunkin," a slogan like "America runs on Dunkin," or a hashtag like "#dunkindonuts.
A mention is a reference to someone or something, a single result that contains one of the keywords you are tracking.
Within a project you can add several keywords to track so you will receive mentions and analytics related to the data you are interested in monitoring.
What is historical data?
Historical data contains the mentions and their analytics collected from the past. We offer years of historical data for both web and social mentions. Depending on your subscription, you can access historical data from one month to 10 years.
What is the difference between standard reports and white-labeled reports?
White-labeled reports allow you to fully customize your reports and add your company branding details, so you'll get reports with your own logo and name instead of BrandMentions' one.
Standard reports will allow you to customize the section of the reports or the color scheme and other details, yet, the BrandMentions logo and name will be added to the reports and charts.
How is BrandMentions better than other services?
BrandMentions delivers way more results, historical data included, and has a more extensive coverage than other services available on the market. Also, by performing real-time monitoring, BrandMentions will be the first to report all the mentions about your brand, product, and competitors in the reviews, news, or social media.
Here are some of the top features that make BrandMentions one of the top competitive full-stack brand monitoring tools on the market:
- With BrandMentions, you get access to the historical data no other tools provide - up to 10 years of historical data;
- BrandMentions picks up much more mentions than other similar apps;
- All essential social platforms are monitored, not just a few;
- BrandMentions provides important KPIs, in-depth analytics, and filters on all available plans;
- The Quick Mention Research Tool is included in all plans.
Can I choose between monthly and annual billing?
Yes, of course. You can choose to pay month-by-month or once a year. Yearly plans come with discounted prices, and you can save up to 2 months' worth of using the product (up to 20% discount).
Enterprise and Company plans can be paid month-by-month or yearly.
The Growing Business plan can be paid monthly or yearly.
Can I upgrade or cancel anytime?
Of course! Feel free to upgrade or cancel anytime you feel the need.
Is there a custom plan?
Different businesses have different needs. We totally understand this, and we are happy to customize a plan that will perfectly fit your requirements.
So drop us an email to firstname.lastname@example.org and let's talk about your custom plan!
Not sure about which plan is the perfect fit for you?
If you still need to figure out what plan would be the best for you, let's have a short chat about it!
Send us a few lines with your needs or book a demo at email@example.com and we'll surely find the best plan for you.